Scrum Master

Scrum Master

Whisbi is how the world's biggest companies are starting sales conversations with their customers. 

Whisbi has been shortening sales cycles for large enterprises for ten years, by delivering conversational solutions that engage customers in the exact moment a sales decision occurs.

Whisbi's solutions blend voice, messaging, and video communication, with AI and conversational expertise in specific industry verticals. What this means is that companies can quickly build sustainable sales flows around complex organizations and business rules. 

Global enterprises such as AT&T, Vodafone, Toyota, Hyundai, and Sky trust Whisbi to coordinate their assisted and unassisted sales. Whisbi is always the channel with the highest close rate.

To cut to the chase, this is what we do: 

About the role 

This is a very unique and critical role.

As a Scrum Master, you will help one of Whisbi’s most specialized engineering squads perform their duties efficiently and in an organized manner. Your main role will be to help us keep the whole department running like clockwork and support the scrum process in our core and strongest squad. 

You will be in charge of operating the internal tooling, documentation and admin spaces of the engineering side of the company including assisting on some scrum meetings such as daily standups or retrospectives. 

About the team and the Product 

Whisbi at its core offers Live and Real-Time interactive experiences, whether it is one-on-one sessions or one to many broadcasting with interactive elements. That means that cutting-edge technology (with everything to support it) to help us achieve outstanding performance, uninterrupted uptime, scalability, and stability are top priorities. If these are challenges that excite you, then this is the team for you.

At Whisbi, the Engineering and product teams work together to maintain, develop, update and innovate the Whisbi suite. We mostly work with Node.js, Angular, C++, and our architecture is built with microservices for stability and scalability.

You'll be joining a growing team with roles including product design, engineering, DevOps, business intelligence, product owners from all over the world, and from a diverse set of backgrounds and experiences.  

 How will you work:

You will be part of some scrum/department meetings and will be in charge of keeping all the tooling and admin spaces up to date and organized. Part of your duties will be to coordinate with engineers and product owners on updating and creating documentations, managing the boards, managing some operational tools, and keeping them up to date. Besides, helping with some scrum duties like moderating meetings if / when necessary. 

Who do we need for this role? 

We need someone who is smart, analytical and self-motivated. Someone that can hit the ground running and enjoys organizing meeting. A geek who is passionate about organizing and optimizing everything and excels at documenting and presenting both technical and non-technical content. You also need to be passionate about Tech.  

Qualification (Must have)

  • Excellent demonstrable analytical skills is a must
  • A background in the IT industry and/or a degree in a scientific or informatics discipline
  • Good knowledge of agile and at least one year working with scrum.
  • Organizational skills and a strong grasp of basic technical concepts such as APIs, Databases, Backend vs Frontend, Flow Charts, TDD..etc 
  • Experience in writing technical documentation and moderating tools such as JIRA, FreshDesk or similar
  • Excellent verbal and written communication skills in English is a must. Spanish is a plus 

Nice to have:

  • Scrum Master experience
  • Other roles in IT is a plus
  • Experience with the Atlassian stack. (JIRA, Confluence, Bitbucket...etc)
  • Experience with Sonar or similar tools.

About us 

We can offer you a great culture and the following perks: 

  • Competitive salary 
  • Flexible compensation plan with tax-free benefits
  • Career progression opportunities
  • Flexible schedule
  • Fully remote work options - but we also have an amazing co-working space in the city center of Barcelona
  • Gym sponsorship
  • 23 days holiday - you choose when to enjoy them
  • Yoga classes
  • Online language classes
  • Fun environment & team: company events, celebrations, etc.

Follow us on Instagram and see what we are up to or have a look at Glassdoor to see what it's like to work at Whisbi!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Or, know someone who would be a perfect fit? Let them know!

Remote and Flexible culture!

We want to hire the best talent without any geographical restrictions.

That is why we are open to recruiting people placed anywhere. What's important for us is talent, passion, and motivation to join our team.

We have a physical office in Barcelona, Madrid and Atlanta. But all those employees located in these three cities, can either decide to go to the office or stay at home... daily, and with no limits!


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