Whisbi’s Live Engagement Platform helps brands maximize website value and convert more web visitors into customers by engaging & guiding them at every step of the customer journey. Our platform combines, live video, chat, voice, web/content sharing, and chatbot. We are transforming DigitalSales & Marketing through differentiating online customer experiences that improve Live Engagement and increase sales conversion. Whisbi has been shortening sales cycles for large enterprises for over ten years, by delivering Live Engagement solutions that engage customers in the exact moment a sales decision occurs.
Our customers are global companies in Telco, Auto, Insurance, and Retail, who want to create winning omnichannel customer experiences online. Whisbi’s all-in-one, software-as-a-service allows Marketers to add a layer of interactivity and personalization to their websites and online marketing campaigns while enabling Sales and E-Commerce executives to increase their conversion rate quicker and more efficiently than ever before.
To cut to the chase, this is what we do:
About the role
As DevOps Engineering Manager you will be responsible for the technical design, planning, implementation, and the highest level of performance tuning and recovery procedures for mission-critical enterprise systems. Serves as a technical expert in the area of DevOps for high-availability and massive-use systems. The main responsibility, besides coordinating your team and directing some of our plans, design and develop new projects as well as maintain and enhance an existing ones. Your main responsibilities will be:
Guide team efforts toward successful project delivery and provide technical and team leadership through coaching and mentorship.
Be an active part of the designing and implementation of the system architecture
Design, planning, and implementation of CI/CD processes.
Coordinate DevOps projects between our team and providers
Cooperate with all departments in order to achieve the best possible result, setting priorities and providing estimates.
About the team
The Whisbi DevOpsTeam is made of talented, experienced professionals that ensure a correct understanding and use of Whisbi's software from the pre to post-sales phases. Indeed, they are the point of contact with both external and internal stakeholders. Part of the team is located in our headquarters in Barcelona, but there are other team members working remotely from Atlanta and Madrid. Yet, it is a very unified team that works together to provide Whisbi's customers with the best experience, offering the most suitable solutions in the shortest time.
You have a professional and detail-orientated attitude with creative and strong communication skills. You are a problem-solver: drive for results and continuous improvement with excellent analytical skills, and methodological thinking and you are able to structure and organize tasks.
Degree in computer science, information systems or a related discipline
Extensive knowledge of Amazon Cloud products- and other Cloud platforms will be a plus
Strong Knowledge and experience in container platforms such as Kubernetes and docker
Hands-on experience with CI/CD tools such as Jenkins and Gitlab pipelines.
Experience with Configuration Management platforms such as Terraform and Ansible
Experience designing and building applications using container and serverless technologies.
Experience architecting highly available systems that utilize load balancing and horizontal scalability.
Know-how of software development, testing, and configuration methodologies
Certified Kubernetes Administrator
Certification in AWS Cloud
Professional and detail-oriented attitude
Creative with strong communications skills
Problem-solver: Drive for results and continuous improvement
Excellent analytical skills
Methodological thinking, able to structure and organize tasks
English (Professional level as most internal communication is in English) - Proficiency
Any other European language would be a plus
We can offer you a great culture and the following perks:
Competitive salary 💰
Flexible compensation plan with tax-free benefits 💸
Career progression opportunities 🚀
Flexible schedule ⏰
Fully remote work options - but we also have an amazing co-working space and terrace in the city center of Barcelona 🏠
Free coffee & beer ☕️🍺
Healthy life with Andjoy 💪🏻
23 days holiday + extra 3 Whisbi days 🌴
Pet Friendly 🐶
Online language classes 👩🏽🏫
International & multicultural environment 🌏
Fun environment & team: company events, celebrations, etc. 🎉
Follow us on Instagram and see what we are up to or have a look at Glassdoor to see what it's like to work at Whisbi!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We trust our people and their passion for Whisbi. We check results and deliveries. That's what matters for being successful!
Flexible compensation plan with tax-free benefits 💡
Ticket restaurant, ticket transport, kindergarten, health insurance. We help our employees saving money if they want 😊
Yoga classes 🧘
"Mens sana in corpore sano". This is not just an old saying. It's true. Once per week, a Yoga teacher gives us a yoga class online!
Gym Enterprise discount 💪🏻
Our collaboration with Andjoy helps you enjoy the best gyms and activities everywhere. Whenever you want and wherever you want.
23 days holiday + Whisbi Well-Being days 💆🏻♀️
Remember what's mentioned before about flexibility? 😊 Enjoy your holidays whenever is best for you!
Language courses 👩🏫
We help our expats to learn Spanish to better settle in the city, and we help our native Spanish speakers to reach a Business level of English. It's an online service fully charged by Whisbi.
Financial well-being platform 💸
You can get the most of your salary with Payflow, advancing the payroll payment
Fully remote work options 🌐
Our guidelines allow you to work from home if you want 🏠
Hybrid model with an amazing office and co-working access 🏢
We have an amazing office in the city center of Barcelona & co-working access to +1000 spaces all over the world with WeWork
Career progression opportunities ☝️
We nurture talent. Being innovative and ambitious is our key to success.
Fun environment & amazing team 🥳
Being a more remote company, we make sure people get together by organizing events, celebrations, etc.
Remote and Flexible culture!
We want to hire the best talent without any geographical restrictions.
That is why we are open to recruiting people placed anywhere. What's important for us is talent, passion, and motivation to join our team.
We have a physical office in Barcelona, Madrid and Atlanta. But all those employees located in these three cities, can either decide to go to the office or stay at home... daily, and with no limits!
Whisbi is a global provider of mobile-first conversational sales & marketing platform combining live video, chat, voice and chatbot.
Our solution is solving digital transformation challenges for enterprises and creates an opportunity for Sales & Marketing professionals to increase sales conversion, improve live engagement and provide a differentiating online customer experience.
At Whisbi we believe in a more one-to-one, dialogue-driven approach to online sales. We enable brands to reach out to qualified online customers and assist them in real time.
We have unparalleled experience working closely with global enterprises in telecommunications, automotive, travel, and insurance & banking.
Engineering & IT·Barcelona, Spain·
DevOps Engineering Manager
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