Quality Assurance Specialist

Quality Assurance Specialist

Whisbi is how the world's biggest companies are starting sales conversations with their customers. 

Whisbi has been shortening sales cycles for large enterprises for ten years, by delivering conversational solutions that engage customers in the exact moment a sales decision occurs.

Whisbi's solutions blend voice, messaging and video communication, with AI and conversational expertise in specific industry verticals. What this means is that companies can quickly build sustainable sales flows around complex organizations and business rules. 

Global enterprises such as AT&T, Vodafone, Toyota, Hyundai and Sky trust Whisbi to coordinate their assisted and unassisted sales. Whisbi is always the channel with the highest close rate.

To cut to the chase, this is what we do: 


About the role 

As a Quality Assurance Specialist, you will help Whisbi’s software achieve the best quality and reliability. You will make intuitive high-level decisions for software continuity. You will see the “big picture” and help to improve the architectural approaches, maintain the platform updated to the latest security and standardization rules. You are a team player who loves the detail and looks for perfectionism in the process more than following the latest trend.

About the team

At Whisbi we care about a platform that manages millions of requests by day from some of the top companies of the world. We do this with a huge variety of technologies, solutions, and infrastructure to reach the performance expected.

Our Engineering Team is very experienced in both startup and enterprise engineering, leading a solution that works. They are responsible for their own activities and make sure experiences are reliable. They are all amazing learners and flexible problem-solvers

How do we work?

You will be part of a Squad lead by the CTO, also one of the two co-founders of the company. This will give you the opportunity to know our story in-depth, and understanding what’s the core value of our Software. You will be working in an agile environment, taking care of the current ecosystem of solutions, with a clear milestone of quality, performance, and reliability.

This Squad has the mission to consolidate the current platform, doing it more reliable and better prepared to multiply the capacity exponentially.

We combine strategic viewpoints in engineering with continuous improvements and updates in a platform that has been leading the sector for more than ten years. Our tactical executions are always small and trustable. Improving the global system step by step in only one direction, never going back.

What you'll be doing on the team

In the first month, you will:

  • Get familiar with the Whisbi Platform and its features
  • Learn the basics of the internal workings and architecture of the platform
  • Understand the working processes and how we collaborate with the other teams
  • Integrate to the Squad and learn the coding guidelines and quality standards

By month 3, you will:

  • Have a clear understanding of the software architecture.
  • Be part of the validation of the developments made by the squad.
  • Share your knowledge with the rest of the Engineering team

By month 6, you will:

  • Promote best practices and new ways of improving our software
  • Make sure the quality and tests coverage of the code base is maintained and improved
  • Be fully functional in the validation of the code provided by the Squad.
  • Work closely with the development team to improve existing products
  • Be fully functional in the automatization of the QA tests.
  • Maintain standards for reliability and performance of production
  • Adhere to industry quality and safety standards
  • Help the on-boarding of new team members

About you

  • You have solid experience in QA.
  • You are able to Create quality measurements to track improvement in products
  • You have been working in an Agile environment using Scrum or Kanban in cross-functional teams 
  • You understand the principles of Quality Assurance in software development
  • You are able to aboard a project with a combination of microservices and monolithic solutions.
  • You have the ability to work with minimal supervision and reach the objectives.
  • Sharp attention to the detail and strong analytical and problem-solving.

About us 

We can offer you a great culture and the following perks: 

  • Competitive salary 
  • Flexible compensation plan with tax-free benefits
  • Flexible & remote work options
  • Gym sponsorship
  • Amazing view of Madrid
  • 23 days holiday - you choose when to enjoy them
  • Fun environment & team: you'll have the chance to visit our headquarters in Barcelona
  • Fresh organic fruit
  • Fully equipped kitchen
  • Nespresso coffee, or tea if you prefer :)

Follow us on Instagram and see what we are up to or have a look at Glassdoor to see what it's like to work at Whisbi!

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Or, know someone who would be a perfect fit? Let them know!

Some of your colleagues

Workplace

Whisbi is able to create an amazing atmosphere where your creativity can be freely expressed.

We all have different backgrounds, ages, cultures, stories to tell, experiences to share and all aiming at creating a great future together.

In here, we want people to feel comfortable in being whoever they are.

Basically, it's one of those places where you feel at home!

Already working at Whisbi?

Let’s recruit together and find your next colleague.

email
@whisbi.com
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